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Quantum Marketing Equals a Great Fan Experience at the Valspar Championship

by | Mar 21, 2025 | Business

Like many things in life, some do it better than others, and the final event of the PGA TOUR’s Florida Swing is a testament to working hard and smart to make this event a cut above. The vibe is terrific, and the organizers are preparing for massive weekend crowds at the Valspar Championship.

Quantum marketing refers to using data to gain a deeper understanding of consumers. The objective is to create highly targeted, personalized experiences that help drive business.

“The Most Colorful PGA TOUR Tournament in the World”

Valspar’s color of the year is ENCORE, which the brand describes as “an atmospheric blue that is at home anywhere. The rich color will have you coming back again and again”.

Quantum MarketingWhile I don’t see myself using it on the walls of my home, it might make for a vibrant trim around staircases and certain other areas, but I’ll leave that to the interior decorator.

Fan engagement is something I am far more versed in, and this event has it all.

From a sports perspective, 19 of the top 50 players in the Official World Golf Rankings are here for those who love watching great shot-making. After all that’s why you come to a golf tournament, right?

Championship Golf for All

The field that local organizers attracted is a feat in itself. This week’s prize purse of $8.7 million is roughly a third of last week’s Players Championship and less than half of the Arnold Palmer Invitational, one of eight designated “Signature Events” on the calendar, featuring an extra year’s exemption and a few hundred more FedEx Cup points than this one will provide the winner.

Still, players come to get their reps on a golf course that is widely considered a great tune-up for the Masters in two weeks. World number three Xander Schauffele is the first to point out that the closing three holes, known as the Snake Pit, make this course much more difficult than others.

Plenty to See and Do

There’s plenty for fans to do while walking the course, including kid’s activities and sponsored giveaways adjacent to the ample food and beverage offerings selling a wide variety of choices. You will also find multiple pop-ups featuring adult beverages along your way.

While taking in the sights and sounds, I met USAF Colonel Robert Magee, a Tampa area native and 6th Mission Support Group Commander at nearby MacDill Air Force Base.

So, when you think of logistics such as security, transportation, facilities, communications, fuel, and all those things you would need to run a military operation, that’s his wheelhouse.  A first-time attendee in support of Folds of Honor Friday, Magee found himself very impressed by the build-out deployed here at Innisbrook Resort and the Copperhead Course.

Some 22,000 enlisted and civilian personnel are deployed at the nearby military base, so it’s brilliant engagement on the part of Tournament Director Tracy West and her team to care for that sector of her community.

Wandering through the fan expo, I found a large Louisiana Hot Sauce display and Natalie Wiley, their Experiential Marketing Manager. She and her crew had a busy first quarter of 2025, engaging Valspar Championship fans sandwiched in between doing similar amplification at the Super Bowl in New Orleans and the soon-to-be-held NCAA Women’s Final Four here in Tampa and along with many other community-based activities such as festivals and concerts.

The Original Louisiana Hot Sauce has been around since 1928, and if my math is correct, they are less than three years away from needing to revise their tagline, “Over 90 Years and Still Hot.”  Wiley says they have no intention of changing their recipe and are on-site to break through the clutter and make her brand top of mind for golf fans seeking a little kick to their favorite dishes.

A Community Focus

Corporate social responsibility has also long been an essential ingredient in the PGA TOUR’s recipe for success.

One example is how insurance company AmeriLife and this event are teaming up in the fight against hunger.

All attendees are encouraged to bring canned goods and shelf-stable food items during Sunday’s final round. They will be collected and donated to Feeding Tampa Bay. Fans who do so will have the opportunity to enter to win prizes, including Delta Air Lines Travel vouchers or a pin flag signed by last year’s Valspar Championship winner, Peter Malnati, who did not make the cut for weekend play.

This is their third year of collaborating, according to Pro Football Hall of Famer and former Tampa Bay Buccaneer Rondé Barber, who serves as tournament General Co-Chair

“Many of us from the Valspar Championship visited Feeding Tampa Bay’s new headquarters building last summer and saw firsthand their amazing operation. We fully endorse their mission.”

Connecting with Consumers

Two weeks ago, the Chief Marketing and Communications Officer for Mastercard, the API’s presenting sponsor, told me that their quantum marketing approach has led to a seismic shift in focus and funding distribution.

When the 11th largest company in the world tells you that 70% percent of their dollars are focused on experiences, with only 30% on traditional advertising, that says a lot.

The essence of fan activation, which I teach in my Sports Business class at Full Sail University, is when brands choose to devote substantial resources on sampling, contests, and giveaways as well as guest, viewer, and fan experiences instead purchasing of televised commercials and banner ads on websites.

About the Author

<a href="https://golfonemedia.com/author/george_mcneilly/" target="_self">George McNeilly</a>

George McNeilly

George McNeilly is an award-winning multimedia broadcaster, producer, and writer with a journalism background that has spanned the globe from four Olympics on three continents, 17 Super Bowls, World Series, NBA Finals, Major College Football, Basketball, FIFA World Cup, and Professional Golf. A former Senior ESPN/Disney executive, George teaches Sports Business at Full Sail University in Winter Park, Florida, and serves as managing partner of McNeilly Communications, an integrated marketing communications firm.